SHIFAK TRADE & SERVICES CO.LTD
Your Health is Important for us
Who we are ?
Ours is a distinct success story that dates back three decades, a story that manifests persistence and determination. The first page was written in 1991 when Mr. Fadli Elbakri and his brother Pharmacist Makky Elbakri, decided to start, with family partners, a privately-owned pharmaceutical business in Khartoum after working for the private sector for nearly a decade.
Navigating its way under challenging economic and political circumstances, the company expanded remarkably over the years. Still headquartered in Khartoum, it subsequently ventured into the field of medical and scientific equipment and secured distributorship from a number of multi-national companies.
What we do ?
Today Shifak, which translates as “Your Cure,” has grown into a regional company with subsidiaries covering a diverse range of services in support of the health and environmental needs of Sudan and surrounding countries, including South Sudan, Ethiopia, and Chad.
Its high-quality products and services include the following:
– Supplies and services for Scientific and Medical laboratories.
– Supplies and services for the Local Pharmaceutical Industry.
– Import and distribution of finished Pharmaceuticals, cosmetics, and other Health care products
How we do it ?
Today Shifak is regarded as a leading company in Sudan for the supplies and services of scientific and medical laboratories. It is also active in the import and distribution of Pharmaceuticals for both Human and Veterinary use, in addition to cosmetics and other healthcare products. Its strength is achieved through its association with, and exclusive representation of, highly reputed multi-national companies as their authorized distributor.
At its headquarters in Khartoum, Sudan, the company employs 34 highly-trained professionals in the different divisions, including pharmacists, engineers, and technicians, as well as management support.
Vision , Mission and Values
Vision
To be the regional leader in the supply of medical and scientific equipment and instrumentation, Pharmaceuticals, healthcare products and consumables
Mission
To serve the health and environmental needs of the society through the sustained provision of quality and fairly-priced products to patients, hospitals, regulatory agencies and other relevant entities
Objectives
As part of our management practices, strategic objectives are revised at regular intervals to meet changing circumstances, in part to seize opportunities and mitigate risks, through SWOT analysis and other tools. Our main strategic objectives for the coming ten years are:
- Continue the growth in the medical and scientific equipment area
- Capitalize on our strong infrastructure to expand aggressively in the prescription medicine field
Values
- We take pride in caring for:
- Our employees: The backbone of the company. They are cherished, engaged, and encouraged to perform as a team. Achievement of corporate goals is rewarded. We develop their professional capabilities through CPD both inside and outside Sudan and foster a healthy work environment to achieve job satisfaction
- Our direct and indirect clients: Hospitals, research and regulatory labs, patients, etc. through the supply of quality and fairly-priced products
- Our suppliers: Their partnerships are valued and revered. We strive to provide them with responsible representation and distributorship in a way that ensures maintaining their reputation and brands
- Committed to the highest moral standards. Integrity and transparency are among the core values that characterize our practices
- Commitment to excellence in its various manifestations, including customer service, HR practices, and compliance in its different forms
Our commitment
- Delivering quality by fully understanding and always meeting the requirements of those we serve.
- Living our values by relating to our clients, co‐workers, suppliers, and community in a fair and ethical manner.
- Managing our growth and financial resources so we can serve our clients well, provide a satisfactory return to the community and maintain our meaningful and enriching workplace.
Our Business Strategy
We aim to achieve this mission through the provision and installation of high-quality equipment and commit to robust after-sale support that meets customers’ expectations, delivered by professionally trained engineers and technicians.
We take personal responsibility to live with the above values in all our dealings, knowing well that our pledge may involve difficult choices, hard work, and courage.
Stats we are proud of
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